Delivery and Returns:
Thanks for purchasing our products at UniQue Vitality.
We provide free mainland UK delivery on all orders over £50, otherwise it is a flat rate of £2.95 per order. Orders are usually dispatched within 1-2 business working days.
We offer a full 30-day money-back guarantee for all purchases made on our Site. If you are not satisfied with the product for any reason, please contact us to get your money back; no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.
After the 30-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product as soon as possible after delivery to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us.
Lost or Damaged Parcels:
Lost or damaged parcels must be reported to us within 30 days of the dispatch date. We will not be liable for any loss should you fail to do this.
Additional delivery information:
All delivery timescales are subject to availability. Your order may be despatched in more than one parcel and arrive at different times.
Working day and business working day is Monday to Friday and excludes Saturday, Sunday and Bank Holidays. Delivery to the Scottish Highlands, islands and other remote areas may take longer.
We do not deliver to PO Box addresses currently.
Once your refund has been approved, we will notify you by email and arrange for a credit to be applied back to your method of payment. This can take up take 5 working days to reach your account.
If you have not received your refund:
Please check with your bank first to make sure it is not pending on their side. If they then confirm that they have not received it then please get back in touch with us.